Ship smarter with AI intelligence
AI finds the best rates across Australia Post, StarTrack, Sendle and more, detects fraud, automates rules, syncs tracking to Amazon AU & eBay AU — saving you 10% to 15% on every label in Australia.
14-day free trial · No credit card required
Australia Post Parcel Post
3-5 days · Metro · 1 kg
$9.30
Save $3.40
AI Best PickSendle Standard
2-4 days · Metro · 1 kg
$7.85
Save $2.90
CouriersPlease Classic
2-4 days · Metro · 1 kg
$8.20
Save $2.60
StarTrack Premium
1-2 days · Metro · 1 kg
$13.40
Save $3.90
AI selected Australia Post Parcel Post: best cost-to-speed ratio for this order's margin target
🇦🇺 Australia
Top carriers in Australia
Connected out of the box, with pricing in AUD and local tax and document rules applied automatically.
85%
Max shipping savings
121M+
Labels printed yearly
94%
Fraud catch rate
60s
Channel sync speed
Pre-negotiated rates from every major carrier in Australia
AI compares Australia Post, StarTrack, Sendle and every other connected carrier in real-time and selects the optimal rate for each order.
AI that optimizes every shipment
From rate shopping to fraud detection to AI agent task execution — Willowcommerce AI handles the complexity so you can ship with confidence.
10–15%
max savings
AI Rate Shopping Engine
AI compares rates across all carriers in real-time — factoring in weight, dimensions, zone, delivery speed, surcharges, and carrier reliability. It doesn't just find the cheapest — it finds the optimal rate balancing cost, speed, and margin targets per order.
97%
fraud catch rate
AI Fraud Detection & Hold
Machine learning flags suspicious orders based on address mismatches, velocity patterns, high-value anomalies, and known fraud signals. Flagged orders are automatically placed on hold with a 'Fraud Review' tag for manual verification before shipping.
94%
auto-corrected
Smart Address Validation
USPS Delivery Point Validation (DPV) verifies every address before label purchase. Missing apartment numbers get flagged as 'missing_info', invalid addresses as 'invalid'. AI suggests corrections and auto-fixes high-confidence issues. ZIP+4, unit normalization, and state abbreviation handled automatically.
10x
faster ops
AI Agent Task Automation
Assign tasks directly to AI — update SKU weights and dimensions, change order statuses, split multi-warehouse orders, merge same-customer shipments, apply tags, and route to carriers. AI executes with full audit trail and human approval for sensitive operations.
Set rules once. AI handles the rest forever.
Custom rules fire immediately after order import — across all channels, CSV uploads, and manual entry. Carrier-specific options, store assignment, splitting, merging, and fraud holds all automated.
Auto-Carrier by Zone
AI selects cheapest carrier for zones 1-4, fastest for zones 5-9. Supports zone-based grouping for batch optimization.
Signature Confirmation
Auto-add adult or standard signature for orders over $200, hazmat items, or high-risk ZIP codes. Maps to carrier-specific options.
Auto-Tagging Engine
Tag orders by value tier (VIP, High-Value, Standard), channel source, product type, or custom criteria. Tags drive downstream automation.
Fraud Hold Rules
Hold orders matching fraud patterns — mismatched billing/shipping, new customers with high-value orders, known proxy addresses.
Smart Order Splitting
Auto-split when items exist in different warehouses. AI calculates optimal split minimizing total shipping cost across fulfillment locations.
Order Merging
Merge same-customer, same-address orders into one shipment. Consolidates items, sums weights, recalculates totals — saves shipping and improves CX.
Store-Specific Routing
Route Amazon orders to Warehouse A, Walmart to Warehouse B. Store assignment via searchable dropdown of active marketplace connections.
Don't Import Rules
Prevent specific orders from importing — by channel, value threshold, or custom criteria. Useful for filtering out marketplace test orders.
Organize orders with intelligent tags
AI auto-tags orders based on value, channel, risk level, and custom criteria. Tags drive downstream automation — VIP orders get priority fulfillment, fraud-flagged orders get held, international orders get customs forms generated automatically.
Unified tag system across orders, products, and inventory
Company-scoped isolation for multi-tenant privacy
Bulk tag assignment across hundreds of orders
Tags trigger automation rules automatically
High-lifetime-value customers get priority fulfillment
AI-flagged orders held for manual verification
Rush orders with same-day/next-day label generation
Customs forms and duties auto-generated
Special packaging and carrier handling instructions
Return labels pre-generated with cheapest route
Native shipping for every marketplace
Each marketplace has unique shipping requirements — authentication protocols, status flows, tracking formats, and fulfillment APIs. Willowcommerce handles all the complexity natively.
Walmart Shipping
Seller-Fulfilled and WFS channel isolation
ResolveActualCarrier maps 'walmart_shipping' to real carrier (UPS/FedEx/USPS)
Pass 3 engine with 14-day lookback for marketplace-initiated cancellations
Auto inventory reversal on marketplace cancellation
Comma-separated marketplace_item_id splitting for fulfillment API compliance
Spec v5.0 product publishing with identifier sanitization
SHEIN Shipping
HMAC-SHA256 signature authentication via static-IP proxy
3-phase sync: Pending → Shipped → Cancelled status management
48-hour API window chunking to bypass SHEIN's time limit
Full address resolution via '/open-api/order/export-address' endpoint
receiveMsgList parsing with multi-path traversal for robust extraction
firstName + middleName + lastName concatenation for recipient names
Temu Shipping
OAuth flow with production callback at willowcommerce.com
MD5-signed API requests routed through static-IP proxy
Polling-based sync for order statuses 2, 3, and 4
Status regression protection for shipped/delivered orders
Automated carrier code → Temu ID mapping for tracking pushes
SKU-level inventory sync via skuId resolution from SKU list queries
Assign shipping tasks to AI
Talk to your AI agent in natural language. It can update SKU data, change order statuses, split and merge orders, apply tags, and generate reports — all with full audit trail and approval workflows for sensitive operations.
Update SKU Weight & Dimensions
Tell AI: 'Update SKU WH-001 to 2.5 lbs, 12x8x4 inches' — AI validates, updates product catalog, and recalculates all pending order weights.
Change Order Status
'Put order SO-20250412-0847 on hold' — AI verifies order state, applies hold with reason, logs activity, and notifies the team.
Split Orders
'Split order #1234 — send headphones from Warehouse A, cables from Warehouse B' — AI creates child orders with proper reference linking.
Merge Orders
'Merge John Smith's 3 pending orders' — AI validates same-address match, consolidates items, sums weights, cancels source orders.
Apply Tags in Bulk
'Tag all orders over $500 from Amazon as VIP' — AI queries matching orders, applies tags, and triggers associated automation rules.
Generate Shipping Reports
'Show me shipping cost breakdown by carrier for last 30 days' — AI queries data, generates visual charts, and highlights optimization opportunities.
Complete shipping toolkit
Everything you need to pick, pack, ship, and track — all powered by AI.
Scan-to-Ship
Hardware barcode scanning with audio feedback. 100% item verification via SKU/UPC triggers auto-label generation. Checks existing labels to prevent duplicate charges.
Batch Pick & Pack
AI-powered batch creation with capacity-aware sizing. Pick lists in PDF/Excel grouped by Order, SKU, or Location. Scheduled automation at specific times and days.
Document Generation
High-fidelity label + packing slip rendering with graceful fallback. ZPL thermal printing with 180° rotation detection. S3 caching for instant retrieval.
Weight Resolution
Unified hierarchy: Rate quote metadata → order overrides → parsed dimensions → product catalog weight_qty_sets. No hardcoded fallbacks — prevents carrier billing adjustments.
Tracking Sync
Auto-retry with intelligent backoff. eBay 409 conflict handling via GET verification. Color-coded status badges. Failures logged to tracking_sync_notifications.
International
Customs forms, duties calculation, export compliance. AI selects optimal carrier by destination, value, and delivery requirements.
Frequently Asked Questions
Everything you need to know about Willowcommerce shipping and carrier management.